just for men
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Bestsellers Paid (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bestsellers-paid.sellviastore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer Reviews
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I use a lot of face stuff but get lazy at night sometimes. This takes less than about 3 mins to use and you can feel it when it's done. Not harsh at all and doesn't leave your skin feeling raw at all the next day. I use the Lumin charcoal wash every night and this a few times a week, then vitamin c, retinol, and cerave pm. Skin is always bright and feeling great the next day to where many co-workers ask what I use.
This is hands down the best exfoliating scrub I have ever used. It’s gentle yet very effective. I have been using it for the last four months and my skin is always left clean and smooth after using. The entire Lumin skin collection is awesome. I get so many compliments on my skin!! You have a customer for life!!!
I’ve always had skin issues and was never really raised to take skin care very seriously. Now that I’m older, I’ve tried several products. THIS one works. First day I tried it, I was stopped twice by women asking what to use. The change in my skin was visible immediately.
I've been using their other products for a while now, and just tried this Exfoliator for the first time. Every day I use it, I feel good about how my skin feels the next morning. Will definitely buy this again when I run out!
I've used a lot of different exfoliant scrubs before, but this one tops the list. Tough enough to take off excess skin and dirt, but not rough enough to irritate your face or neck.
I love this stuff! I use it before bed and wake up with my face feeling incredibly smooth. Perfect for men of any age. Highly recommend it!
I got this for my boyfriend who has dry skin and it worked so well! He loves it and will be buying it again.
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Excellent exfoliating regime for my skin. Earlier I used to apply only the moisturizer but this exfoliating rub is not hard on my skin and doesn’t irritate my skin as other products in the market. Plus no weird after smell!!
So I have crazy oily skin and believe it or not, but I started noticing the difference in just a matter of days. My skin looks clearer, softer and smoother. This is the real deal and as long as you're consistent, you'll see the difference.
The little notecard is very helpful in providing the correct method to apply the exfoliating rub. I’ve noticed the smoothness of my skin on my face to be improving. You do not have to apply the rub every day, which is great. Recommended application is 2-4 times a week and that’s plentiful. Very convenient size and I’m looking forward to my results with continued use of this product.
Been using it for a week and I can’t believe how good this stuff works. I had a few dry red patches on my face that are almost completely gone. Pretty impressive so far.
I've been using Lumin since October, and my face is totally clear from pimples from wearing a mask for 10 hrs a day. Definitely recommend this product.
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Goes on smoothly. Absorbed well.
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Love everything about this product.This is so awesome
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Works really well.
Smells great. I feel clean after using it.
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left skin clean and fresh
fast and accurate.